Como funciona a mediação

What Karika Link is

KARIKA LINK is a business network owned and operated by Linker Services d.o.o. We connect buyers (companies and private individuals) with manufacturers, contractors, suppliers and carriers, and we mediate in the agreement between the parties. We are an intermediary — we do not manufacture, carry out works or transport goods, and the contract for a job is concluded between the buyer and the selected company.

How a request is submitted

• You submit a request using the form on the website: describe what you need, the quantity, the deadline and the location.
• Our team reviews the request and, if needed, asks for additional details.
• You follow the request using the access code you receive after sending it.

Your contact details are not forwarded to companies without agreement with you.

How we choose business partners

We look for companies for a request in our records and, when available, by searching publicly available sources. The data is reviewed by people on our team. Supporting tools (including artificial intelligence) may suggest candidates, but a suggestion is not confirmed information until we verify it. A review of the data is not a guarantee of quality, financial stability or that a partner will meet its obligations, nor is it an automatic verification: users must verify the partner themselves before concluding a deal.

Direct and BLIND mediation

• Direct mediation: the parties get to know each other and mutual contact is open, with our participation in the agreement.
• BLIND mediation: the identity of one or both parties stays hidden until the conditions for disclosure are met; all communication goes through us. Internal data (e.g. our commission) is not shown in documents for the other party.

Which approach applies is agreed for each specific deal.

How commissions work

For mediating the winning of a job, the commission is as a rule agreed with the company that carries out the job, and its amount and the way it is calculated are set in advance and in writing for each deal. Private individuals may also pay a fee for the service of finding offers, which they are told about before we start the service. Details are in the Terms of Use.

Responsibilities

• Users are responsible for the accuracy of the data they enter, for assessing partners and for performing the contracted obligations.
• The platform is responsible for conscientious mediation, protecting confidential data and clearly informing users of the terms.

We do not guarantee that a deal will be concluded or carried out, we do not guarantee earnings, price or lead time, and we do not claim that every partner is automatically verified. Delivery depends on offers, agreements and performance by the contracting parties.